Expert Watch Support & Services by Dutch Timepieces
Providing reliable repairs, valuations, and care for your valuable watches.
Providing reliable repairs, valuations, and care for your valuable watches.
Founded on a profound appreciation for the intricate world of horology, Dutch Timepieces began its journey many years ago, growing from a small workshop into a trusted name for watch care across the Netherlands and beyond. Our establishment in Amsterdam places us at the heart of a city known for its rich history and appreciation for craftsmanship, values deeply embedded in our own work. We believe every watch tells a story, a narrative woven into its gears, springs, and case, and it is our passion to ensure that story continues for generations. Our team comprises certified watchmakers, each bringing a wealth of knowledge and experience gleaned from working with a diverse array of timepieces, from vintage heirlooms to modern luxury watches. We continuously invest in training and state-of-the-art equipment, ensuring that while we honor traditional techniques passed down through generations, we also embrace technological advancements that enhance precision and efficiency. This blend allows us to tackle the most complex repairs and restorations with confidence and unparalleled accuracy. We are not just fixing watches; we are preserving pieces of history, artistry, and personal significance. Our commitment extends beyond technical skill; it encompasses a dedication to transparent communication, meticulous attention to detail, and a genuine respect for each watch and its owner. When you entrust your timepiece to Dutch Timepieces, you are choosing a partner who values reliability, craftsmanship, and the enduring legacy of fine watchmaking.
Years of dedicated practice ensure unparalleled skill.
Every component is handled with precision.
Trustworthy processes and consistent results.
Honoring the history and value of each timepiece.
Explore the range of professional services we offer to keep your timepiece running perfectly and looking its best. Our skilled watchmakers are equipped to handle a comprehensive array of needs, ensuring your watch receives the expert attention it deserves.
We provide comprehensive maintenance, repair, and restoration services for nearly all watch types, including mechanical, automatic, quartz, and vintage pieces. This encompasses meticulous movement overhauls, precise adjustments, case and bracelet refinishing, and water resistance testing with gasket replacement. Our goal is to restore your watch's original functionality and appearance, extending its lifespan.
A new strap can revitalize the look and feel of your watch. We offer a wide selection of high-quality straps in various materials including genuine leather, durable rubber, and polished metal. Our experts provide professional fitting services, ensuring a perfect fit and comfort for your wrist, while maintaining the aesthetic integrity of your timepiece.
For quartz watches, a prompt and correct battery change is crucial. We use only high-quality batteries and perform the replacement efficiently. Importantly, our service includes re-sealing and pressure testing your watch to ensure its water resistance is maintained, protecting the internal movement from moisture and dust.
Understanding the true value of your watch is important for insurance, probate, or collection purposes. Our certified appraisers provide professional valuation services based on current market conditions, provenance, condition, and rarity. You will receive a detailed, formal valuation certificate recognized by insurance providers.
Vintage watches require specialized care and expertise. Our restoration services focus on meticulously bringing antique and vintage timepieces back to their former glory while preserving their originality and historical value. This can involve intricate movement cleaning and repair, dial restoration, case refurbishment, and sourcing period-correct parts when necessary, all executed with the utmost respect for the watch's heritage.
Add a personal touch to your timepiece with our professional engraving services. Whether it's a special date, initials, or a meaningful message, our skilled engravers can add elegant and precise inscriptions to watch cases, case backs, or other suitable surfaces, creating a truly unique and personal item.
Understanding our workflow helps set expectations and makes the process of getting your watch serviced or repaired as smooth as possible. Here are the steps we follow from initial contact to the return of your cherished timepiece.
Begin by reaching out to us via phone, email, or by filling out the dedicated contact form on our website. Please provide details about your watch, including its brand, model, age, and a description of the issue or the service you require. The more information you can give, the better we can initially assist you.
Our support team will review your request and contact you to discuss your needs. We will offer preliminary guidance and explain the next steps, which may involve arranging an in-person appointment at our workshop or providing secure shipping instructions if you are sending your watch to us.
Once the watch is with us, our certified watchmakers will perform a thorough, hands-on evaluation. This detailed inspection allows us to diagnose the problem accurately, assess the overall condition, and determine the exact work required. Based on this evaluation, we will prepare and provide you with a comprehensive estimate for your approval before any work begins.
Upon receiving your explicit authorization based on the provided estimate, our watchmakers will commence the necessary repairs or services. This is where our expertise shines, combining traditional tools and techniques with modern precision equipment to perform tasks like movement cleaning, part replacement, lubrication, sealing, and polishing with utmost care and accuracy.
Before any watch leaves our workshop, it undergoes a rigorous quality control process. This includes timekeeping accuracy tests, power reserve checks, water resistance verification (where applicable), and a final visual inspection to ensure every detail meets our high standards. We ensure your watch is performing optimally and looks its absolute best.
Once the service is complete and has passed our quality checks, your timepiece is carefully and securely packaged. We arrange for its safe return to you, whether through insured courier service or for personal collection. We also provide a service report and, typically, a warranty on the work performed, giving you peace of mind.
Find quick answers to common questions about our watch services, repairs, and how we operate. If you don't find the information you need here, please don't hesitate to contact us directly.
Building trust is paramount in preserving precious timepieces. Read authentic feedback from clients across the Netherlands who have experienced the dedicated care provided by Dutch Timepieces.
"Absolutely fantastic service! My vintage Omega Constellation is running perfectly again after a full service, and the case polish made it look brand new. Their attention to detail is second to none. Highly recommended for anyone with a cherished timepiece."
- Mr. B. van der Steen
Utrecht, Netherlands
"Professional, timely, and completely transparent throughout the process. Needed a valuation for my father's old Rolex. The report was detailed and provided quickly. It was a smooth experience from start to finish."
- Ms. S. de Jong
Amsterdam, Netherlands
"My daily wear watch needed a new strap and battery change. Was in and out of their workshop in under an hour, and the watch feels great with the new strap. Excellent customer care and efficient service."
- Mr. P. Jansen
Rotterdam, Netherlands
"I inherited a beautiful, but non-running, pocket watch. The team at Dutch Timepieces performed a magnificent restoration. It's now a cherished working piece of family history. Their expertise with vintage mechanisms is truly impressive."
- Mevrouw M. Visser
The Hague, Netherlands
"Needed a custom engraving on a new watch for an anniversary gift. The result was elegant, precise, and exactly what I envisioned. The team was helpful in suggesting placement and font. A wonderful personal touch."
- Mr. C. Dubois
Eindhoven, Netherlands
Have a question about your watch, need to schedule a service, or require expert advice? Get in touch with our friendly and knowledgeable team. We are here to assist you.
Fill out the form below with your details and inquiry, and we'll get back to you as soon as possible to discuss how we can help with your timepiece needs. Please provide as much detail as you can about your watch and the service required.
You can reach us directly via phone or email, or visit our workshop in Amsterdam during business hours. We look forward to hearing from you.
Basisweg 45, 1043 AS Amsterdam, Netherlands
Monday - Friday: 9:00 AM - 5:00 PM
(Appointments recommended)